FAQs

Dogs weighing up to and including 10 kg are $40 per dog per occupied night. Dogs over 10 kg are $45. Check-in is the first occupied night and check-out is not occupied. Full payment is taken at booking.

An occupied night is a night your dog stays. Checkout morning is not charged. A stay from Friday to Sunday is two occupied nights.

Eligible bookings confirm automatically while kennel capacity remains. You do not wait for a manual approval on a normal booking.

In the Redlands, Brisbane, Queensland. The street address is shared with confirmed guests rather than published on the website.

Indoor kennels have individual mesh pens, raised beds, windows and a central aisle. Outdoor runs have a concrete pad, a strip of grass, mesh fencing and a raised bed. There are also grass play yards with mesh fencing. The photographs on this website are of those spaces.

You can request that dogs from the same household share. We will confirm what we can accommodate for your stay.

Owner contact details, an emergency contact, and care notes for each dog including breed, age, sex, desexed status, vaccination and health information, medication, feeding and temperament. Bring current vaccination records if available.

Your dog’s usual food, a familiar bed or blanket if they have one, and any medication they need. Arrival notes go out with the confirmation.

Email [email protected] as soon as you need to change or cancel. Cancelled confirmed stays are reviewed with you; we confirm any refund in writing.

Email [email protected], or start a booking and we will have your details on the stay.